Licensing the biomap

This topic has 12 replies, 2 voices, and was last updated 13 years, 10 months ago by Ramin Vismeh.

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June 6, 2011 at 11:24 pm #1329

Markus Stoeckli
Moderator

Did you do a clean install, or was there a previous BioMap version on the computer? Once you start BioMap, does it show the splash screen with the computer ID?

Markus

June 6, 2011 at 11:29 pm #1331

Ramin Vismeh
Participant

Hello Markus,
Thanks for the reply!
Yes, there was no old biomap on the system before and that was the first time.
It just opens up a page that has the computer ID. When I put the activation code then it shows the biomap out put file as I said above!

How can I do a complete removal of biomap since it does not show up in the programs list in control panel?

Thanks!

June 6, 2011 at 11:35 pm #1333

Markus Stoeckli
Moderator

Please try to generate a new activation code on the website. Just to make sure it’s the right code… your previous ID had only 11 digits instead of 12…

Markus

June 6, 2011 at 11:39 pm #1334

Ramin Vismeh
Participant

I actually did. But it did not work!
Is it important where exactly I unzip the biomap file?

June 6, 2011 at 11:46 pm #1335

Markus Stoeckli
Moderator

I’m still confused about your computer ID. You received the activation code 49009751 which you put into the key field?

Markus

June 6, 2011 at 11:50 pm #1336

Ramin Vismeh
Participant

yes, I received the 49009751 as activation code. When I insert it in the box next to the Computer ID, it will not get activated!

Could it be because of the IDL version? I am using 8.1 ?

June 6, 2011 at 11:55 pm #1337

Markus Stoeckli
Moderator

You may call me at the number shown under the Contacts on this website and we can try to solve it… Markus

June 6, 2011 at 11:59 pm #1338

Ramin Vismeh
Participant

OK, I will try couple of other times and if it does not work I will call you? r u in Germany?

June 7, 2011 at 12:04 am #1339

Markus Stoeckli
Moderator

Switzerland… I’ll be in office for another couple of minutes…

June 7, 2011 at 1:05 am #1340

Ramin Vismeh
Participant

Sorry I was not able to call!
I was gonna try it again, but the new problem is when I installed the biomap again and I launched it, it did not give me the ID number anymore?
Now I can not even get the ID to be able to activate it online ?
could it be beacuse I had installed biomap before?

June 9, 2011 at 6:18 pm #1343

Markus Stoeckli
Moderator

You will only get the activation screen if there is no valid activation code on the computer.

Markus

June 9, 2011 at 8:52 pm #1344

Ramin Vismeh
Participant

Thanks Markus,

Problem is solved…I reinstaled biomap and tried to activate it again…after two times, it worked…I assume when in the upper part of the biomap window it says:
“Biomap 3. 8. … Provided by Novartis Institute for Biomedical Reserach”.
That means it is activated?

Thanks
Ramin
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