There might be multiple causes for this, and troubleshooting is complex. But since the license is bound to the MAC address of the network adapter, you may just copy your MAC address (all lower case, no separators) to the activation website and get a key.
Markus
Thank you for your reply.
I followed your suggestion in getting licenserc from mac id, I still see everything grayed out, though I got 8 digit numbers for MRI.
I followed every other suggestions posted by you on this forum. all failed on me.
not sure except give up
Thank you
Ned
To enable BioMap functions, you need to have a license file named “licenserc.” with the keys matching to your MAC address. This is generated on the first login. MSI and MRI need different keys, which you need to combine in a single file. There are different links to gernerate these keys, one on this website and one provided by Bruker. We realize that software activation for MRI is far from optimal and requires some steps from the user.
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