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Viewing 9 posts - 16 through 24 (of 24 total)
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  • in reply to: Biomap Install error #1345
    Ramin Vismeh
    Participant

    That was a good one!
    I was trying to install Biomap on Vista, I had “Access denied” problem. But I took this approach (manualy generateed BioMap folder in C/Program files) and installed it from there. It worked!

    Thanks;)

    in reply to: Licensing the biomap #1344
    Ramin Vismeh
    Participant

    Thanks Markus,

    Problem is solved…I reinstaled biomap and tried to activate it again…after two times, it worked…I assume when in the upper part of the biomap window it says:
    “Biomap 3. 8. … Provided by Novartis Institute for Biomedical Reserach”.
    That means it is activated?

    Thanks
    Ramin

    in reply to: Do not get a Computer ID? #1342
    Ramin Vismeh
    Participant

    Problem Solved…B)

    Thanks Markus for the support! 🙂

    in reply to: Licensing the biomap #1340
    Ramin Vismeh
    Participant

    Sorry I was not able to call!
    I was gonna try it again, but the new problem is when I installed the biomap again and I launched it, it did not give me the ID number anymore?
    Now I can not even get the ID to be able to activate it online ?
    could it be beacuse I had installed biomap before?

    in reply to: Licensing the biomap #1338
    Ramin Vismeh
    Participant

    OK, I will try couple of other times and if it does not work I will call you? r u in Germany?

    in reply to: Licensing the biomap #1336
    Ramin Vismeh
    Participant

    yes, I received the 49009751 as activation code. When I insert it in the box next to the Computer ID, it will not get activated!

    Could it be because of the IDL version? I am using 8.1 ?

    in reply to: Licensing the biomap #1334
    Ramin Vismeh
    Participant

    I actually did. But it did not work!
    Is it important where exactly I unzip the biomap file?

    in reply to: Licensing the biomap #1331
    Ramin Vismeh
    Participant

    Hello Markus,
    Thanks for the reply!
    Yes, there was no old biomap on the system before and that was the first time.
    It just opens up a page that has the computer ID. When I put the activation code then it shows the biomap out put file as I said above!

    How can I do a complete removal of biomap since it does not show up in the programs list in control panel?

    Thanks!

    in reply to: Re: Licensing the biomap #1328
    Ramin Vismeh
    Participant

    Hello,
    It’s been a while from your post but do you by anuy chance remember what did you do finally to get it to work?

    Thanks

Viewing 9 posts - 16 through 24 (of 24 total)